FREQUENTLY ASKED QUESTIONS
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How Does NOHO HOME Contract Work?
There are many ways to work with NOHO HOME Contract – you can select samples, order fabric yardage (or other products) featuring designs from our design catalog or work with our Contract team on something custom. Send us a message today to discuss your contract project.
How Do I Order Samples?
Simply add the Design Catalog samples to the cart and process it like a normal shopping transaction. We allow up to 2 pieces per style per transaction. While samples are free, we do charge a small shipping fee. Mahalo for your understanding.
How Long Will It Take for My Sample To Arrive?
Samples are typically sent out within 3 business days and can take anywhere from 3-5 business days to arrive, depending on your location. If you have not received your samples after 10 business days, please contact us.
Can I Order Half Yards?
No. Unfortunately, we do not offer denominations outside of full yards.
Can I Have My Own Designs and Art Printed?
Yes. We would be happy to print your artwork for you. You are welcome to provide your own fabric (minimum 35% polyester), or we would be happy to help source a fabric for you.
Do You Design and Manufacture All Projects in Hawaiʻi?
All projects are designed on the island of Oʻahu, Hawaiʻi by Jalene Kanani. Most projects are also manufactured in-house at our Waipiʻo micro factory. However, some projects have specific needs that require us to outsource printing, and manufacturing. Whether in-house or outsourced, we will provide project management services.
Do You License Your Designs?
Yes. We offer licensing of all our designs and colorways. Please review how to license on our Services page, or contact us.
Do You Work With Clients Outside of Hawaiʻi?
Yes. We work with International and US clients. Our products and services are available globally.
Do You Offer a Trade Discount?
Yes, we offer trade discounts on any of our retail products. Simply contact us, and we will discuss your trade needs. If you are approved, we will work with you to set up a trade account that includes a discount.
Do You Offer Volume Discounts?
Yes. We offer volume discounts. Contact us today with your large order.
Do You Do Custom Work?
Yes, we have done dozens of custom projects. We work closely and collaboratively to design to your specifications. Contact us today so we can learn about your custom project needs.
What Are Your Order Minimums?
For fabric, minimum order size is 1 yard. Contact us for minimum order sizes for wallcovering and flooring.
What Are Your Customization Options?
COLOR: We are able to custom color any of our designs.
SIZE: We can adjust scale to any size you require.
NEW DESIGN: We can create an innovative design to your custom specifications.
What Are Typical Lead Times for Projects?
Our lead times will vary for each project depending on the level of your requested customization and volume. Additionally, we may need to determine whether we can manufacture in-house at our Waipiʻo micro factory, or if the order needs to be outsourced.
Do You Implement Accessibility Best Practices on Your Website?
NOHO HOME Contract is resolutely dedicated to ensuring that our digital presence is fully accessible to all individuals, inclusive of those with disabilities. Our commitment is both a moral imperative and a reflection of our adherence to legal standards governing digital accessibility. Click here to review the NOHO HOME Contract Accessibility Commitment.
HAVE MORE QUESTIONS?
If you have more questions that are not answered here, please contact us. We are happy to hear more about your needs and answer any questions you may have.